The inherent flexibility of Transaction Journal means it can be set up as stand-alone function on a single designated laptop or desktop computer, or at a teller service point, with a number of options to onward process cheque and credit slip data.
By placing the system on a local network, Transaction Journal can also allow any number of scanning stations and administrative points to feed into a centralised image archive and SQL database. This facilitates processing that takes place in one location, such as the mailroom, and where verification, reconciliation or other supervisory tasks are carried out elsewhere.
The benefits of the new system have proved invaluable to Norfolk County Council. Since automating data and image gathering the council has not only reduced time-consuming manual processes it has also satisfied one of the main drivers for implementation.
The new system has allowed Norfolk county council to make significant improvements in security too, establishing procedures and permissions that help deter or minimise the opportunity of fraud. Records, data and images of transactions established at point of receipt are available throughout the entire process, while a strong audit trail with access to payment information for queries and problem transactions was also created.
Furthermore, with data easily retrieved to assist with Suspicious Activity Reports and Production and Accounting Monitoring Orders, the system has also contributed to better record-keeping and compliance.